Terms of Service

Orders & payment

By placing an order, you're offering to buy at the listed price. We'll confirm your order by email once payment is accepted. Prices are shown in EUR and include applicable VAT unless stated otherwise.

Product information

We describe Aloura as accurately as we can, but results vary between individuals. Aloura is a cosmetic product and is not intended to diagnose, treat, or cure any medical condition. If you have sensitive eyes or a skin condition, patch-test before full use and consult a doctor if irritation occurs.

Your right to cancel

As a consumer in the EU, you generally have 14 days from delivery to withdraw from your purchase without giving a reason, subject to the conditions on our Shipping & Returns page (unopened items only, given the product's nature).

Liability

We're not liable for indirect or consequential loss arising from use of our products, except where such liability cannot be excluded under applicable law.

Changes to these terms

We may update these terms occasionally. The version posted on this page at the time of your order applies to that order.

Note: this is a general-purpose starting template. German/EU consumer law has specific requirements (Impressum, Widerrufsrecht wording, VAT display rules) — have this reviewed by a lawyer familiar with German e-commerce before relying on it.